''You are better protected and will get higher standards

from ARLA members''

As members of the Association of Residential Lettings Agents (ARLA), at Space Lettings we adhere to a code of practice that is designed to ensure total transparency between landlord, tenant and letting agent.

To explain more fully, as members of ARLA, Space Lettings can ensure both landlord and tenant:

• PROFESSIONAL STANDARDS
  Members of ARLA are governed by a code of practice providing a framework of ethical and professional standards at a level far higher than the law demands.
  
  Membership rules require all member offices to have professionally qualified staff.
  
  Members' client bank accounts are required to be audited annually, ensuring they conform to a stringent accounting practice. 

• FINANCIAL PROTECTION
  All members are required to have professional indemnity insurance cover. In addition, they are covered by a bonding scheme which provides financial protection for client monies.

• COMPLAINTS AND DISCIPLINE
  The Association has its own complaints and disciplinary procedures so that any dispute is dealt with efficiently and fairly. Where necessary, suitable sanctions are imposed on the member.

• INFLUENCE
  ARLA is recognised by government, local authorities, consumer interest groups and the media as the leading professional body in the private rented sector.

  Propertymark Conduct and Membership Rules

   Please find these at:

https://www.propertymark.co.uk/media/1045366/conduct-and-membership-rules.pdf

FOR MORE INFORMATION, PLEASE VISIT www.arla.co.uk